Real feedback from people who style with Title — see what our customers say about their stylists, outfits and shopping experience.
Love the app! Have always found such great deals on it. Highly recommend
Thank you, Pervesh — this is so great to read. We're glad TITLE has been a go-to for finding great deals, and we really appreciate you taking the time to share this. We'll keep working to make it even better ✨
The communication was easy, efficient and professional. Where i normally dread reaching out to customer service emails, i was pleasantly surprised that my request was handled brilliantly
Dear Louise! Thank you so much for your thoughtful feedback! We’re truly glad to hear that your experience with our customer support team was easy, efficient, and professional. We understand that reaching out to customer service can sometimes feel stressful, so it means a lot to know that your request was handled in a way that exceeded your expectations. Our team always strives to provide clear communication and helpful support to every user. We sincerely appreciate your kind words and your support of TITLE! Kind regards, Head of Customer Success TITLE Team
Quick response and solved my problem but didn't offer and refund.
Dear Rachel! Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and that the response met your expectations in terms of support. We understand your concern about the refund and appreciate you sharing that part of your experience. While refund decisions depend on the subscription terms and individual case details, your comments are important and will be taken into account. We’re always working to improve both our service and customer experience. Kind regards, Head of Customer Success TITLE Team
I received prompt attention! Thank you!
Dear Darcie! Thank you for your feedback! We’re glad to hear you received prompt attention and had a positive experience. It’s great that everything was handled quickly for you. We appreciate you taking the time to share your thoughts. Your support means a lot to us. Kind regards, Head of Customer Success TITLE Team
Very helpful information! I feel more empowered to choose the right looks for me.
Dear Melony! Thank you for your feedback! We’re thrilled to hear that you found the information very helpful. Helping our users feel confident and empowered in their choices is exactly what we aim for. Your input encourages us to keep providing useful guidance and resources. We truly appreciate you taking the time to share your thoughts. Kind regards, TITLE Team
It’s fun with a nice and wide variety
Dear Lisa! Thank you for your feedback! We’re so glad to hear that you’re having fun and enjoying the nice, wide variety available. Offering diverse options to explore different styles and preferences is something we truly value. It’s wonderful to know the experience feels engaging and exciting for you. We appreciate your support and look forward to continuing to inspire you! Kind regards, TITLE Team
Gives me clarity on what to wear accordingly to the occasion. It give me freedom and sensation of feeling good!
Dear Brigitte! Thank you so much for sharing this beautiful feedback! We’re thrilled to hear that Title gives you clarity on what to wear for different occasions. Feeling confident, free, and good in what you’re wearing is exactly what we hope to support. It’s wonderful to know the experience is helping you feel more at ease and empowered in your style choices. We truly appreciate your kind words and support! Kind regards, TITLE Team
Love the custom looks and ease to choose looks that will be right for me.
Dear Sarah! Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the custom looks and found it easy to choose styles that feel right for you. Creating personalized options that truly match each user’s preferences is always our goal. It means a lot to know the experience felt smooth and tailored to your needs. We look forward to helping you discover even more great looks in the future! Kind regards, TITLE Team
Pieces are classy and seem professional.
Dear Carol! Thank you for your feedback! We’re glad to hear that you find the pieces classy and professional. Creating polished, versatile styles that feel appropriate and confident is always our goal. Your input encourages us to keep curating looks that work beautifully for everyday and professional settings. Kind regards, TITLE Team
Easy to follow
Dear Suzanne! Thank you so much for your feedback! We’re glad to hear that you found Title easy to follow. Creating a clear and intuitive experience is exactly what we aim for. Your support means a lot to us and motivates our team to keep improving. We truly appreciate you taking the time to share your thoughts! Kind regards, TITLE Team
It was easy to use
Dear Sharon! Thank you for your feedback! We’re so glad to hear that you found PDF Guru easy to use. Making the process simple and user-friendly is always our top priority. It’s great to know your experience was smooth and hassle-free. Kind regards, TITLE Team
The customer service was second-to-none. I really appreciated the personal approach.
Thank you, Natasha — feedback like this genuinely means a lot to us. We're glad the personal approach came through, and we'll make sure the team hears this ?
Fast and efficient
Dear Virginia! Thank you for your feedback! We’re happy to hear that you found Title fast and efficient. Providing a smooth and reliable experience is one of our top priorities, so it’s great to know the service worked well for you. Your support and positive words mean a lot to our team. We truly appreciate you choosing Title and hope to continue meeting your expectations in the future! Kind regards, Head of Customer Success TITLE Team
I needed to cancel my subscriptions and I wasn't sure what to do. You have amazing customer service and they helped me immensely. Extremely kind and empathetic.
Dear Rise! Thank you for sharing your experience! We’re really glad to hear our customer service team was able to help you when you needed support with canceling your subscriptions. It’s great to know the team was kind, understanding, and able to make the process easier for you—that’s exactly the experience we aim to provide. We truly appreciate your feedback and your trust in the service. Kind regards, Head of Customer Success TITLE Team
The agent that help me was empathetic to my situation and helpful.
Dear Nhi! Thank you for your kind feedback! We're so glad to hear that the agent who assisted you was empathetic and helpful. Providing understanding and effective support is very important to us. It’s great to know your experience reflected that. We truly appreciate you taking the time to share this! Kind regards, Head of Customer Success TITLE Team
I am enjoying figuring out my body shape and what clothes will be best for me
Dear Tina! Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the process of discovering your body shape and what styles work best for you. It’s wonderful that the journey feels empowering and helpful. Our goal is to support you in feeling confident and comfortable in your choices. We appreciate you taking the time to share your thoughts and are excited to be part of your journey! Kind regards, TITLE Team
Interesting so far. Not found what I need yet.
Dear JoAnn! Thank you for sharing your thoughts! We’re glad to hear you’re finding Title interesting so far. If you haven’t found exactly what you need yet, we’d love the chance to help guide you in the right direction. Sometimes, a few adjustments in preferences or filters can make a big difference. If you’d like personalized assistance, feel free to reach out to us at customer.care@title-app.co — we’re here to help you get the most out of your experience. Kind regards, TITLE Team
This site was very easy to follow and I can’t wait to get my first order.
Dear Valued Customer! Thank you so much for your feedback! We’re thrilled to hear that you found the site easy to follow. Creating a smooth and enjoyable experience is always our goal. We’re just as excited as you are for your first order and can’t wait for you to receive it. Thank you for being part of the journey with us! Kind regards, TITLE Team
So far, this is the exact information I have been looking for—how to put items I already have and see what I still need to make my wardrobe work best for me!!! Love this!
Dear Virginia! Thank you for your wonderful feedback! We’re thrilled to hear that the guidance is helping you make the most of the pieces you already own while identifying what’s truly missing. That’s exactly the intention—building a wardrobe that works smarter, not bigger. We love that you’re enjoying the process and finding it valuable. Kind regards, TITLE Team
It’s super easy but I’m still learning
Dear Julie! Thank you for your feedback! We’re so glad to hear that you’re finding Title super easy to use. It’s completely normal to still be learning, and we’re happy to be part of that journey with you. Our goal is to make everything as intuitive and user-friendly as possible. We truly appreciate you taking the time to share your experience! Kind regards, TITLE Team
Great ideas! Individual attention!
Dear Carol! Thank you so much for your kind words! We’re thrilled to hear that you appreciated the great ideas and the individual attention. Providing personalized support and thoughtful solutions is very important to us. It’s wonderful to know your experience was positive. We truly appreciate your support! Kind regards, TITLE Team
I really enjoyed the styling session. Kiara not only gave me some brilliant suggestions, but also explained in detail why certain things suit my style. This will help me make better choices when shopping in future and make it easier to put outfits together. I learnt a lot and really enjoyed chatting with Kiara. Thank you!
Dear Ursula! Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that you had such a positive experience with Kiara and enjoyed your styling session. It’s wonderful to know that her suggestions and explanations helped you better understand what works for your personal style and gave you more confidence for future shopping and outfit choices. We love hearing that the session was both helpful and enjoyable, and that you learned something valuable along the way. Your kind words truly mean a lot, and we’ll be sure to share them with Kiara! Kind regards, Head of Customer Success TITLE Team
My experience with my stylist, Kiara, was wonderful. She was professional, knowledgeable, polite, and most helpful and insightful. I am very disappointed with the shopping available on the mobile app.
Dear Deborah! Thank you for your feedback! We’re really happy to hear that your experience with Kiara was wonderful and that she was professional, knowledgeable, and helpful throughout your styling session. We’ll be sure to pass your kind words on to her. At the same time, we’re sorry to hear that you were disappointed with the shopping options in the app. Your input is very valuable and helps us understand where we need to improve the overall experience. We truly appreciate you taking the time to share your thoughts! Kind regards, Head of Customer Success TITLE Team
The response was so prompt and helpful. Thank you so much for helping with a resolution.
Dear Christina! Thank you for your feedback! We’re glad to hear the response was prompt and helpful, and that we could assist you in reaching a resolution. It’s great to know you had a positive experience with our support. We truly appreciate you taking the time to share this. Kind regards, Head of Customer Success TITLE Team
Eva was warm, patient, and highly informative.
Dear Maureen! Thank you so much for your wonderful feedback! We’re thrilled to hear that Eva made such a positive impression. Being warm, patient, and highly informative is exactly the kind of support we strive to provide. We’ll be sure to share your kind words with her — it will mean a lot. We truly appreciate you taking the time to recognize her great work! Kind regards, TITLE Team
My stylist was friendly, efficient and very helpful. I’m looking forward to seeing my capsule wardrobe and trying some new looks to upgrade my style game. Thank you!
Dear Rosie! Thank you so much for your lovely feedback! We’re thrilled to hear that your stylist was friendly, efficient, and helpful during your capsule wardrobe consultation. It’s exciting to know you’re looking forward to seeing your curated capsule and experimenting with new looks. Upgrading your style in a way that feels authentic and fun is exactly what we aim for. We truly appreciate your trust in us and can’t wait for you to enjoy your refreshed style journey! Kind regards, TITLE Team
I enjoyed speaking with Elle. She was extremely understanding and encouraging with her words.
Dear Laura! Thank you so much for your kind words! We’re delighted to hear that you enjoyed speaking with Elle and that she made you feel understood and encouraged. Creating a supportive and empowering experience is very important to us. We’ll be sure to share your feedback with her—it will mean a lot. We’re so glad you had such a positive experience! Kind regards, TITLE Team
Still learning
Dear Balbi! Thank you for your feedback! We love that you’re focusing on dressing with confidence — that’s exactly what the journey is about. It’s completely normal to still be learning, and we’re here to support you every step of the way. We hope the experience continues to help you explore your style with ease and confidence. Kind regards, TITLE Team
I would love to have more options in the last Part, in Order to subscribe more detailed, why I don‘t like: e.g. I would like the skirt, but not the shirt etc.
Dear Katrin! Thank you for your thoughtful feedback! We really appreciate your suggestion about having more detailed options when sharing what you like or don’t like in an outfit. Being able to specify that you like the skirt but not the shirt, for example, is a great idea and would definitely help improve personalization. Your input is valuable and helps us understand how we can refine the experience to better match individual preferences. We’ll be sure to pass this along to our product team for consideration. Thank you for helping us improve! Kind regards, TITLE Team
Day 1-so far so good
Dear Crystal! Thank you so much for the feedback! We’re happy to hear that your first day is going well so far. We hope the experience continues to meet—and exceed—your expectations as you explore more features. If you have any questions or need assistance along the way, we’re always here to help. We truly appreciate you being with us! Kind regards, TITLE Team