Shopping Policy

 

1. INTRODUCTION & CONTACT INFORMATION

  1. This Shopping Policy governs situations where, through the Website or the App, you direct the Company to acquire fashion items such as clothing and accessories (the "Products") from third-party retailers (the "Retailers"), which together constitute the "Shopping Service". For details on how the Company handles your personal data in connection with the Shopping Service, please consult our Privacy Policy.
  2. This Shopping Policy operates in conjunction with the Terms of Service, and any capitalized terms used but not defined herein carry the meanings assigned to them in the Terms of Service. Unless stated otherwise, this Policy together with the Terms of Service forms the complete agreement between you and us concerning the Shopping Service, and replaces and overrides any prior oral or written agreements between the parties relating to the same subject. In the event of any conflict between the Terms of Service and this Shopping Policy with respect to the Shopping Service, this Policy shall take precedence.
  3. BY AGREEING TO THE PURCHASE AND DELIVERY OF PRODUCTS, YOU CONFIRM THAT YOU HAVE READ AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS SHOPPING POLICY AND THE RETAILERS' TERMS (AS OUTLINED IN SECTION 2). IF YOU DO NOT ACCEPT THIS POLICY, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO BE BOUND BY IT, YOU MUST NOT USE THE SHOPPING SERVICE IN ANY WAY.
  4. We retain the right, at our sole discretion, to update or modify this Shopping Policy at any time in response to changes in the Shopping Service, payment structure, or applicable regulatory requirements. Notice of such changes will be given by updating the "Last updated" date or through another reasonably practicable means, and you waive any right to receive individual notice for each such modification.
  5. If you have any inquiries about the Shopping Service and/or this Shopping Policy (including shipping, payments, returns, etc.), you are welcome to reach out to us at support@title-outfits.com.

 

2. PLACING ORDERS / LINKING TO RETAILERS' WEBSITES

  1. The App and/or Website may present multiple ways to purchase Products, including (i) the Shopping Service, and (ii) direct links to Retailers' websites, where you may independently complete a purchase.
  2. Any purchase agreement for Products is entered into solely between you and the respective Retailer, regardless of whether the transaction was initiated through our Shopping Service or via links on our Website/App. When using our Shopping Service to initiate a transaction, it is essential that you understand you are not purchasing Products from us. Under no circumstances shall the Company be regarded as a party to such purchase agreements or transactions.
  3. We expressly disclaim any and all liability, duties, or responsibilities in connection with these third-party transactions. This encompasses, without limitation, product listings, pricing, availability, the ordering process, order fulfillment, shipping, returns, refunds, exchanges, warranties, guarantees, and any customer service matters related to Products purchased from Retailers.
  4. While we endeavor to offer a convenient Shopping Service, we are neither involved in nor have any control over the actual commercial transactions between you and the Retailers. Any support we may elect to provide in relation to delivery or returns is entirely at our discretion and does not create any binding obligations on our part.
  5. By using our Shopping Service or accessing Retailer product links, you expressly acknowledge that the Company shall bear no responsibility for any claims, losses, or liabilities arising from your dealings with these Retailers.
  6. YOU ARE REQUIRED TO CAREFULLY REVIEW THE RETAILERS' TERMS BEFORE AGREEING TO THE PURCHASE AND DELIVERY OF PRODUCTS. For further information about the relevant Retailers and their documentation, please visit the respective Retailers' websites.

 

Shopping Service 

  1. This option allows you to arrange the purchase and delivery of Products from Retailers by selecting Products within the App/Website, paying the applicable fees for the Products and their delivery, and submitting your contact details and delivery address. By providing your contact information and address, you authorize us to share it with Retailers as described in our Privacy Policy. 
  2. By selecting the Shopping Service, you hereby appoint the Company as your agent to: (i) place your order on the applicable Retailers' websites using your contact information and delivery address, and (ii) remit the applicable payment for the Products and their delivery. Once all steps have been completed, you will receive an email or other form of communication from the relevant Retailer confirming that your order has been accepted. We may, at our sole discretion, assist you in communicating with Retailers regarding the return or exchange of Products purchased through the Shopping Service, though we are under no obligation to do so. 
  3. When placing an order through our Shopping Service, payment will be made to us. We will then use those funds to complete the purchase on the Retailer's website and to deliver the associated Shopping Services to you. 
  4. Notwithstanding the above, the Company reserves the right, at its sole discretion, to: (i) decline or cancel your order, (ii) restrict the quantity ordered, or (iii) request additional information before accepting your order. Your order shall only be considered accepted once you receive an email or other confirmation from us indicating that the relevant Retailer has accepted it ("Order Confirmation Notice").

 

Providing links to Retailers' websites 

  1. This option allows you to navigate to Retailers' websites, where you may (i) locate Products recommended by fashion stylists in the App/Website and (ii) complete the purchase independently. Any further transactions and dealings with the Retailers, including payment and delivery of the Products, are exclusively between you and the Retailer and are governed solely by the Retailer's terms of service and other applicable documentation. 
  2. WE DO NOT REVIEW, APPROVE, MONITOR, ENDORSE, WARRANT, OR MAKE ANY REPRESENTATIONS REGARDING THE PRODUCTS ORDERED THROUGH THIS OPTION, NOR YOUR TRANSACTIONS OR OTHER DEALINGS WITH THE RETAILERS.

 

3. PRICING, AVAILABILITY & QUALITY OF PRODUCTS

Products' Pricing

  1. When the App/Website suggests Products for you to order through the Service, the displayed price may only be accurate at the time the suggestion is made. The Company does not control Product pricing, and Retailers may adjust prices at any time without our knowledge or consent.
  2. If you placed an order and the price changed before you received the Order Confirmation Notice, we will reach out to you via email or through the App/Website for further clarification.
  3. Please be aware that Product prices exclude any import duties, tariffs, taxes, or similar charges that may be levied at the delivery destination.

 

Availability of Products 

  1. When the App/Website suggests Products for you to order through the Service, those Products may only be available at the time the suggestion is made. 
  2. The continued availability of Products depends entirely on the Retailers. The Company makes no representations as to the completeness, accuracy, reliability, validity, or timeliness of any proposals to order Products.
  3. If you placed an order and the Product became unavailable before you received the Order Confirmation Notice, we will reach out to you via email or through the App/Website for further clarification.

 

Quality of Products 

  1. AS THE COMPANY IS NEITHER THE MANUFACTURER, RETAILER, NOR RESELLER OF THE PRODUCTS, WE PROVIDE NO EXPRESS OR IMPLIED WARRANTY REGARDING THE CONDITION OF THE PRODUCTS, INCLUDING WITHOUT LIMITATION, THEIR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER THEY WILL ACHIEVE THE INTENDED RESULTS, OR WHETHER THEY ARE SAFE FOR ANY PURPOSE INCLUDING THEIR INTENDED USE, OR THAT ANY OF THE FOREGOING WILL NOT INFRINGE UPON THE PRIVATELY-OWNED RIGHTS OF THIRD PARTIES. 
  2. We make every effort to describe Products displayed on the Website/App as accurately as possible. However, since descriptions are based on information publicly available on the Retailers' websites (for which they remain solely responsible), we cannot guarantee that all details are at all times accurate, complete, or free from errors. Product images on the Website/App are provided for illustrative purposes only, and while we endeavor to represent colors accurately, we cannot guarantee that your device's display faithfully reproduces the true colors of the Products. 
  3. For further information on any third-party warranties applicable to the Products and your available remedies under applicable law, please refer to the terms of service and other relevant documentation from the applicable Retailers.

 

4. SHIPPING OPTIONS & INFORMATION. SHIPPING COSTS

  1. The Shopping Service provides a range of shipping options depending on the Retailer. Following the placement of an order, you will be informed of the available shipping methods, estimated delivery timeframes, and associated shipping fees. Shipping fees will be determined based on the destination, weight, and dimensions of the shipment, and will be billed to the payment method provided at checkout. The Company reserves the right to cancel any order for which shipping fees are not authorized within a reasonable period. The Company will make reasonable efforts to arrange delivery in a timely manner; however, we shall not be liable for any delivery delays or deviations from estimated delivery times caused by third-party service providers.
  2. You are also responsible for providing accurate contact information for shipping purposes. The Company bears no responsibility for Products that are not received due to incorrect shipping details.

 

5. Refund, Return & Exchanges

  1. You may request to modify or cancel your order by contacting delivery.info@title-outfits.com promptly after placing it. We will make reasonable efforts to accommodate such requests, but cannot guarantee that modifications or cancellations will be possible in all cases. Once you receive the Order Confirmation Notice, any modifications or cancellations will be governed by the Retailer's terms and conditions, over which we have no control. Retailers reserve the right to decline or charge fees for order changes or cancellations, in line with their respective policies.
  2. Once you have placed an order through the App/Website, you may request a refund of the Product fees at any time via email or the App/Website prior to receiving the Order Confirmation Notice. The estimated processing time for such a refund is 14 (fourteen) days from the receipt of your refund request.
  3. After you receive the Order Confirmation Notice, the return, refund, and exchange policies of the respective Retailer shall govern. In such cases, we bear no responsibility for refunds, returns, or exchanges of the Products.
  4. Notwithstanding the above, in the event that a Retailer agrees to return the payment for a Product to us, we will pass those funds on to you. The estimated processing time for such a refund is 14 (fourteen) days from the date the Retailer remits the funds to us.
  5. Please be aware that, under the terms of service or other applicable documentation of the Retailers, charges for shipping, handling, gift wrapping, and taxes paid (such as state, sales, customs, or value-added taxes) may not be eligible for refund. Additionally, Retailers may apply a restocking fee.
  6. We reserve the right, at our sole discretion, to assist you in communicating with Retailer(s) regarding refunds, returns, or exchanges of Products, subject to the following conditions:
  1. Our assistance will be confined solely to facilitating communication between you and the Retailer. We will not bear responsibility for any shipping, packing, handling, or other logistical aspects of the return or exchange process. Furthermore, we cannot guarantee the successful resolution of any refund, return, or exchange request, as the final outcome is subject to the Retailer's policies and procedures.
  2. By requesting our assistance, you acknowledge and accept that our role is limited to facilitating communication only, and we shall not be liable for any damages, losses, or inconveniences resulting from the Retailer's actions or decisions in response to your request.
  3. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO RETAILERS' REFUND POLICIES AND/OR THEIR COMPLIANCE WITH MANDATORY WITHDRAWAL RIGHTS IN CERTAIN JURISDICTIONS OR THEIR OWN STATED POLICIES. WE SHALL NOT BE HELD LIABLE FOR ANY DAMAGES ARISING FROM A RETAILER'S FAILURE TO COMPLY WITH MANDATORY WITHDRAWAL RIGHTS IN CERTAIN JURISDICTIONS OR THEIR OWN POLICIES.

 

6. Force Majeure

  1. The purchase and delivery of Products may be impacted by third parties and/or circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government-imposed restrictions, wars, acts of terrorism, civil unrest, strikes, fires, floods, cancellation of major events, equipment failures, transmission disruptions, or work stoppages (collectively, "Force Majeure Events").
  2. In the event of Force Majeure Events, we shall not be held liable for any damages, delays, or failure to perform obligations under this Shopping Policy. The Company will make reasonable efforts to mitigate the impact of Force Majeure Events and to resume performance of its obligations once the relevant event has ceased.
  3. Please note that the relevant Retailers may maintain their own policies concerning Force Majeure Events, over which we have no control and for which we bear no responsibility.

 

 

I HAVE READ THIS POLICY AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

LAST UPDATED: 25 May 2026